New York State Power Authority
The New York Power Authority (NYPA) is the nation’s largest state-owned electric utility, providing power across New York State. Its public-facing website, nypa.gov, serves as the primary communications channel with millions of New Yorkers.
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Project
Overview
Spruce was entrusted with the upgrade of NYPA’s highly visible public-facing website — migrating the platform from Sitecore CMS version 8.x to 9.x and moving the entire platform to the Microsoft Azure cloud.
This was a high-profile, technically complex project involving numerous teams across NYPA — spanning communications, DevOps, application development, and cybersecurity. Adding to the complexity, a Governor change occurred midway through the project, requiring the team to navigate organizational change without losing momentum
Our
Strategy
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Spruce delivered a successful, multi-team CMS upgrade and cloud migration for one of New York’s most visible public-sector digital platforms — navigating significant organizational complexity without disruption.
1. Complex Multi-Team Coordination
Spruce managed coordination across NYPA’s communications, DevOps, application development, and cybersecurity teams — maintaining project momentum and alignment through a complex organizational environment including a mid-project change of Governor.
2. Sitecore CMS Upgrade
The upgrade from Sitecore 8.x to 9.x was carefully executed to preserve all existing content and functionality while enabling access to Sitecore 9’s improved personalization, performance, and management capabilities.
3. Azure Cloud Migration
The full migration of the nypa.gov platform to Microsoft Azure improved performance, scalability, and security — while also enabling features that had never functioned as intended on the previous infrastructure.
1. Complex Multi-Team Coordination
Spruce managed coordination across NYPA’s communications, DevOps, application development, and cybersecurity teams — maintaining project momentum and alignment through a complex organizational environment including a mid-project change of Governor.
2. Sitecore CMS Upgrade
The upgrade from Sitecore 8.x to 9.x was carefully executed to preserve all existing content and functionality while enabling access to Sitecore 9’s improved personalization, performance, and management capabilities.
3. Azure Cloud Migration
The full migration of the nypa.gov platform to Microsoft Azure improved performance, scalability, and security — while also enabling features that had never functioned as intended on the previous infrastructure.
Results
& Impact
The project was completed despite significant organizational complexity, demonstrating Spruce’s ability to deliver in high-stakes, politically sensitive environments.
Spruce delivered a successful CMS upgrade and full Azure cloud migration for nypa.gov — meeting project goals, improving platform performance, and enabling features that had not worked correctly before.
Platform Development / CUNY IT Helpdesk Portal
The City University of New York (CUNY) is the nation’s largest urban public university, with 25 colleges and professional schools serving over 275,000 students, faculty, and staff across New York City.
Website Design & Development / Office of the Senate Legislative Counsel
The Office of the Senate Legislative Counsel provides expert, nonpartisan drafting assistance to United States Senators and Senate committees — playing a critical but often behind-the-scenes role in the legislative process.
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